How Do I Reactivate My Account

There's no need to create a new account. Reactivating your old account means your materials and submission history remain attached.

You can reactivate your account by making a payment over the phone or by Online Banking. Please note that you will not be able to log into your account until it is reactivated.

PAY BY PHONE:  Please give us a call at 1-888-794-2278, Monday-Friday during our regular business hours and a representative will be happy to assist you. Your account will normally be reactivated within a few minutes.

ONLINE BANKING: Add Casting Workbook as a payee to your bank's website. Use your Casting Workbook ID number as your account number. You can pay using web banking at most Canadian financial institutions. Please note, online banking payments take up to 4 business days to reach us from your bank. 

We can not accept e-transfers at this time.